Quick guide to the SUSI grant process
Student Universal Support Ireland (SUSI) is the single awarding authority for all student grant applications since the 2012/13 academic year. If you are a new student or changing course you should apply to SUSI through this website.
The student grant application system is an “Online application system” and is accessed here at studentfinance.ie. To assist all applicants there is a SUSI Support Desk which will provide extended opening hours for email queries and telephone queries. Contact details are in the SUSI Support Desk section.
SUSI has a Nationwide Mentoring Network in place to assist applicants who might have access issues using the online system. You should contact the SUSI Support Desk for additional information on this network.
Remember you do not have to have confirmed your final choice of college or course to apply for a student grant.
Who should apply to SUSI
If you held a student grant prior to 2012/2013, and are continuing your studies on this course in the 2015-16 academic year, the renewal or re-assessment of your grant for 2015-16 will be carried out by your current local authority or VEC: you should not apply to SUSI.
The following students should submit an online application to SUSI:
Register to make an Application
To make an application all you have to do is click on the SUSI icon on the student grant page and register your personal details. You will need your PPS number and an e-mail address. This e-mail address can only be used for one registration/application as it will be a contact reference for interaction with SUSI. You will be asked to input a password, again select one that you can remember as you will be unable to access your online application without it.
Completing an Application
Once you have registered you can commence your application. Having read steps 1 to 4 you will have the necessary details to answer the question as they arise. The online system will prompt you through each section. As you go through the questions you can click on the symbol for a more detailed explanation of what is required for that question. You can also save and come back to your application as often as you need to.
It may be helpful if you and anyone helping you with your application take the time to watch the SUSI-Guide to completing the grants online application.
Submitting the Application
When you are happy that you have completed your application correctly, all you do is hit the “Submit ”button on the last page of the online application form. Once your application has been submitted you will only be able to change your contact details by using the ‘Change Your Personal Details’ section on the main menu. Note: you will not be able to make changes to any other section of your application. After you submit your application, the system will send you an email with a copy of your application for information purposes only.
The SUSI assessment team will contact you by post after they have completed an initial assessment of your application. Following this initial assessment you may be asked to submit photocopies of documentary evidence to support your application. You will be sent a personalised SUSI document pack which will include:
All SUSI postal correspondence will be addressed to the applicant and will display the SUSI logo on the envelope.
In the event of any difficulty or query in relation to the documents requested, contact the SUSI Support Desk for assistance.
Returning your Documents
You must return:
SUSI will then assess your application and advise you if you are provisionally awarded for a student grant for the 2015-16 academic year. You will be notified of the final step of the application process which you need to complete when you have selected your final college/course.
Payment of Student Grants
When your registration for an approved course at an approved college has been confirmed SUSI will arrange to pay your student grant on a monthly basis directly into your Irish bank account.
SUSI Support Desk
The SUSI Support desk is the single contact point for all e-mail and telephone queries. The SUSI Support Desk will provide email and telephone support from 9.00 a.m. – 8.00 p.m. Monday to Friday and from 10.00 a.m. – 1.00 p.m. on Saturdays. Contact details are in the SUSI Support Desk section.
Frequently Asked Questions
We have published a number of frequently asked general questions (FAQs) and answers on the student grant scheme to assist you in the SUSI online application process.